What happens when a chargeback occurs? What does the process look like? Here is an overview of the chargeback process at Payyo: Chargeback Lifecycle Payyo receives a notification from the acquirer that...
What do I do if I receive a chargeback notification? Immediately inform the customer a chargeback has been received and try to understand the reason for it. Request the customer...
What information is necessary to fight a chargeback? ***PLEASE NOTE: This information should be treated as a guideline and does not guarantee the successful outcome of chargeback*** If...
How long can it take to receive an outcome to the chargeback? On Average, a case is closed within 30 days of the initial notification, however, each case is different and depends...
Is there anything I can do to reduce chargeback losses? ***PLEASE NOTE: This information should be treated as a guideline and will not prevent chargebacks*** The outcome of the chargeback...