Withholding amount
This can be used to hold a certain amount of money in your merchant balance. This is useful for merchants...
Payouts
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How do I top up my negative balance?
It may occur that your Payyo account balance goes into negative, most likely because of Chargebacks. In this case there... -
How do I get an account statement?
By clicking View Journal in the required currency of the Payout section, you can access to your accounting journal. From... -
For the account statement: What is the difference between creation date, value date and payout date?
Creation Date: The creation date is the day, the transaction has been generated. For the account statement you can choose... -
How can I download the account statement in excel according to a payout statement?
When opening the Account Statement section in your Payyo backoffice (see instructions here) you can choose the Key Date. Please...
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