Dispute setup

Payyo has a Dispute Resolution Flow, designed to streamline and improve the merchant’s experience with dispute management.

Key Highlights:

  • The merchant can effortlessly upload the documents into the Payyo back office. 
  • Payyo will construct the dispute “story” creating a more intuitive and user-friendly interface for dispute management.
  • There are handy links to our support pages and information in the dispute for a clearer understanding of what information to provide.

Check the step by step guide which includes a video at the end. These resources will also be available for merchants ensuring they are well-equipped to handle any dispute effortlessly.

We value your input! Please don’t hesitate to share your thoughts, questions, or suggestions regarding the Dispute Resolution Flow.

Updated on March 27, 2025

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