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Refund confirmation e-mails

When you trigger a refund an e-mail can be sent to the customer. 

These e-mails can be sent in English or German. 

Take attention that, by default, the e-mails are sent in the language the merchant has set as the preferred language for communication. If you normally receive automatic e-mail in English the refund confirmation will be sent in English unless you change it to German. 

To know how to trigger refunds click here: https://support.payyo.ch/knowledge-base/how-do-i-trigger-a-refund/ 

To change the Correspondence language click here: https://support.payyo.ch/knowledge-base/correspondence-language/ 

Updated on April 27, 2022

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